Terms & Conditions
About Us
UK Mainland Postage Charges:
All UK mainland deliveries are charged at £6 including VAT.
Orders over £100 are carriage free (UK mainland only).
International Orders:
Europe - £15.00 per order.
Rest of the World - £15 per order (sorry we cannot accept orders from Canada & USA)
Your Rights - These Terms & Conditions in no way effect your normal statutory rights as a consumer. If your require further information or clarification of the contents of Expo Drills & Tools Terms and Conditions please do not hesitate to contact info@expotools.com
Our Contract - We must receive payment of the whole of the price for the goods you order before your order can dispatched and accepted. Our acceptance of your order brings into existence a legally binding contract between us.
Price - The prices payable for goods you order is as set out in our web site.
Returns - You may return any unwanted goods delivered to you within 30 days of the date of delivery to our contact address at your own cost and risk. Any sum debited to us from your credit card will be re-credited to your account as soon as possible for any such returned goods PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.
Faulty goods - If any goods ordered from this website appear to be faulty on delivery please contact us by email or phone so we can decide on the best course of action to rectify the situation.
Availability - Whilst we endeavor to hold sufficient stock to meet all orders, if we have insufficient stock to deliver the goods ordered by you we will back order the item or contact you if there is likely to be a long delay. Where goods have been ordered from this website and it is found that the displayed price, description or availability is incorrect you will be informed and notified of any alterations to the item. When a price shown on the website is found to be incorrect and where the actual selling price is higher than the price displayed on this website you will be notified and offered the options to either cancel your order or continue to place your order for the goods at the higher price. When pricing information displayed on this website is found to be higher than the actual selling price you will be notified and offered the options to either cancel your order or continue to order the goods at the lower price.
Delivery - We will deliver the goods ordered by you as soon as reasonably practicable to the address you give us for delivery at the time you made your order. If we are unable to dispatch your order within 3 working days, we will advise you and arrange another delivery time. If we are unable to agree another delivery time we will offer you a refund. You will become the owner of the goods you have ordered on delivery of them to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction
Cancellation - You have the right to cancel your order provided that we receive notification that you wish to cancel no later than 7 working days from the day after you receive them. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you. Where an order for goods has been cancelled we reserve the right to deduct a sum from the value of that order to cover any costs associated with the collection, if required, of the goods from the original delivery address. In situations where you have canceled an order you will be provided with a full refund within 14 days from date of cancellation. Cancelled orders which are not returned will be collected from the delivery address and the cost of that collection will be deducted from the refund value.
Confidentiality (Privacy) - Information is collected on this website only during the order placement process and solely for the purpose of allowing us to complete the supply of the requested goods and to keep you informed of the progress of your order and of developments on the site. We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do not supply our "mailing information" to third parties but do use it to advise our clients of goods and services provided by this organization and which we feel may be of interest to them, unless expressly instructed otherwise in writing, which you may do by selection of the option at the end of this page. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency. We prefer you to use the secure transaction services to make credit card transactions since this service is completely independent of our organization and your credit card details are not divulged to us at any time. The secure transactions use industry standard 128 bit security. If you have any queries regarding our privacy policy or procedures, please contact us at info@expotools.com. Please note that our basket system uses a "cookie" stored temporarily on your machine to retain the basket content: when you leave the store by the normal exit route, this cookie is erased. You are also given the option to retain your client details in a cookie, again on your own machine and at your own discretion, to eliminate the need to re-enter these details if you purchase from our store again at a later date.
Force Majeure - We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
Invalidity - If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. If any part of these conditions is found to be invalid, illegal or unenforceable the contract shall only be binding when it (the contract) is capable of being agreed to the mutual satisfaction of both parties on the basis of the condition found to meet the above mentioned being excluded from the contract.
Governing Law - The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us.
Use of Trademarks - No right or licence must be intended by the buyer to be transferred by the Seller for the use of any of the trade names, trademarks, registered marks of, or used by, Expo Drills & Tools.
Your Rights - These Terms & Conditions in no way effect your normal statutory rights as a consumer. If your require further information or clarification of the contents of Expo Drills & Tools Terms and Conditions please do not hesitate to contact info@expotools.com
All UK mainland deliveries are charged at £6 including VAT.
Orders over £100 are carriage free (UK mainland only).
International Orders:
Europe - £15.00 per order.
Rest of the World - £15 per order (sorry we cannot accept orders from Canada & USA)
Your Rights - These Terms & Conditions in no way effect your normal statutory rights as a consumer. If your require further information or clarification of the contents of Expo Drills & Tools Terms and Conditions please do not hesitate to contact info@expotools.com
Our Contract - We must receive payment of the whole of the price for the goods you order before your order can dispatched and accepted. Our acceptance of your order brings into existence a legally binding contract between us.
Price - The prices payable for goods you order is as set out in our web site.
Returns - You may return any unwanted goods delivered to you within 30 days of the date of delivery to our contact address at your own cost and risk. Any sum debited to us from your credit card will be re-credited to your account as soon as possible for any such returned goods PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.
Faulty goods - If any goods ordered from this website appear to be faulty on delivery please contact us by email or phone so we can decide on the best course of action to rectify the situation.
Availability - Whilst we endeavor to hold sufficient stock to meet all orders, if we have insufficient stock to deliver the goods ordered by you we will back order the item or contact you if there is likely to be a long delay. Where goods have been ordered from this website and it is found that the displayed price, description or availability is incorrect you will be informed and notified of any alterations to the item. When a price shown on the website is found to be incorrect and where the actual selling price is higher than the price displayed on this website you will be notified and offered the options to either cancel your order or continue to place your order for the goods at the higher price. When pricing information displayed on this website is found to be higher than the actual selling price you will be notified and offered the options to either cancel your order or continue to order the goods at the lower price.
Delivery - We will deliver the goods ordered by you as soon as reasonably practicable to the address you give us for delivery at the time you made your order. If we are unable to dispatch your order within 3 working days, we will advise you and arrange another delivery time. If we are unable to agree another delivery time we will offer you a refund. You will become the owner of the goods you have ordered on delivery of them to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction
Cancellation - You have the right to cancel your order provided that we receive notification that you wish to cancel no later than 7 working days from the day after you receive them. Goods are to be returned to our contact address at your own cost and risk. We shall refund you the price you paid for any goods returned, PROVIDED THAT such goods are returned by you and received by us in the condition they were in when delivered to you. Where an order for goods has been cancelled we reserve the right to deduct a sum from the value of that order to cover any costs associated with the collection, if required, of the goods from the original delivery address. In situations where you have canceled an order you will be provided with a full refund within 14 days from date of cancellation. Cancelled orders which are not returned will be collected from the delivery address and the cost of that collection will be deducted from the refund value.
Confidentiality (Privacy) - Information is collected on this website only during the order placement process and solely for the purpose of allowing us to complete the supply of the requested goods and to keep you informed of the progress of your order and of developments on the site. We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do not supply our "mailing information" to third parties but do use it to advise our clients of goods and services provided by this organization and which we feel may be of interest to them, unless expressly instructed otherwise in writing, which you may do by selection of the option at the end of this page. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency. We prefer you to use the secure transaction services to make credit card transactions since this service is completely independent of our organization and your credit card details are not divulged to us at any time. The secure transactions use industry standard 128 bit security. If you have any queries regarding our privacy policy or procedures, please contact us at info@expotools.com. Please note that our basket system uses a "cookie" stored temporarily on your machine to retain the basket content: when you leave the store by the normal exit route, this cookie is erased. You are also given the option to retain your client details in a cookie, again on your own machine and at your own discretion, to eliminate the need to re-enter these details if you purchase from our store again at a later date.
Force Majeure - We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
Invalidity - If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. If any part of these conditions is found to be invalid, illegal or unenforceable the contract shall only be binding when it (the contract) is capable of being agreed to the mutual satisfaction of both parties on the basis of the condition found to meet the above mentioned being excluded from the contract.
Governing Law - The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us.
Use of Trademarks - No right or licence must be intended by the buyer to be transferred by the Seller for the use of any of the trade names, trademarks, registered marks of, or used by, Expo Drills & Tools.
Your Rights - These Terms & Conditions in no way effect your normal statutory rights as a consumer. If your require further information or clarification of the contents of Expo Drills & Tools Terms and Conditions please do not hesitate to contact info@expotools.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept most major credit and debit cards.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept most major credit and debit cards.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
We deliver your order right away. We will normally send your order to you within 1 business day. International orders are generally received in under 3 business days.
You must inform us within seven working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
You must inform us within seven working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders
If your item is not in stock, we will back order it for you. If you prefer to cancel please call us on 01834-845150.
Tax Charges
For orders made from the UK, 20% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01834 845150 (International +441834 845150 or write to us at Unit 6 The Salterns TENBY SA70 7NJ United Kingdom
Privacy Policy
Expo Drills & Tools do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 7 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 7 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.